Servd
Why Servd
Get started fastMenu, codes, and your own ordering page — you could be selling tomorrow.Switch to ServdBring your menu across in bulk and keep selling while you move.Trusted by growing food businessesFrom a single café to multi-location groups — no matter your size.
Built into every account
Servd PaySell faster, get paid sooner.EGP 145Pay nowPaidServd PayTake payment, watch your balance, and cash out — with one flat rate.Best shawarma near me?SZoobaCairo · Open nowOrder confirmedSelling, everywhere.AI orderingYour business, orderable inside the assistants your customers already use.
One platform, not five subscriptionsSelling, kitchen, payments and reporting under one login.
Why Servd
Platform
Platform
Online orderingA branded ordering page for delivery and pickup, plus codes to scan in your venue — one menu, one kitchen, zero marketplace commission.Kitchen displayOrders reach every station in under a second. Colour-coded urgency, per-station routing, modifier highlights, recall, and bump-back — all in real time.OperationsLive orders, hourly covers, station load, item margins, and payouts — every location, in every country, on one screen.PaymentsCards, wallets, and local rails across 36 countries — connect your own provider account in a few steps and keep its rate. Money settles in your local currency, every fee reconciled.AnalyticsSales by hour, best and worst sellers, station load, staffing signals, and margin trends — turned into decisions you can act on tonight.
One platform to sell, operate and growFrom the first order to the money in your bank.
Explore the platform
AI orderingAIPricingFAQContact
Sign inGet started →
Servd
Get started
AI orderingAIPricingFAQContact
Language
Sign inGet started
LEGAL

Privacy Policy

What we collect, why we collect it, and the controls you have over your business's and your customers' data.

Last updated · June 1, 2026

Who we areWhat we collectHow we use itSharingPaymentsRetentionYour rightsContact

1. Who we are

Servd ("Servd," "we," "us") is a food commerce platform — ordering, payments, kitchen operations and reporting for food businesses. This policy explains how we handle personal data for two groups: our customers (business owners and their staff) and their customers (people who place orders through a Servd-powered menu).

For business data, the business is the data controller and Servd is a processor acting on its instructions. For account and billing data of business owners, Servd is the controller.

2. What we collect

From food businesses

  • Account details — name, business name, email, phone, country.
  • Menu, pricing, location and staff configuration you enter.
  • Billing identifiers and invoices (card data is held by our payment providers, not by us).
  • Usage and device logs to keep the service secure and reliable.

From your customers

  • Order contents, table or location, and order timestamps.
  • Contact details when provided for pickup or delivery (name, phone, address).
  • Payment confirmation status — never full card numbers.

3. How we use it

We process data to:

  • Operate the ordering, kitchen, payment and reporting features you use.
  • Route orders to the correct location, station and rider.
  • Process payments and produce daily settlement reports.
  • Provide support, prevent fraud, and secure the platform.
  • Improve the product in aggregate. We do not sell personal data.

4. Sharing

We share data only with processors that help us run Servd — cloud hosting, payment providers, messaging (WhatsApp Business API), and analytics — each bound by contract to use it solely on our instructions. We may disclose data when required by law.

5. Payments & card data

Card payments are handled by PCI-DSS Level 1 certified providers (such as Paymob, Fawry, PayTabs, Kashier, and Stripe). Servd never stores full card numbers or CVV codes; we receive only tokenized references and the result of each transaction.

6. Data retention

We keep account and transaction records for as long as your business uses Servd and for the period required by tax and accounting law afterward. Your customers' order data is retained per your configuration. You can request deletion at any time, subject to legal retention duties.

7. Your rights

Depending on your jurisdiction, you may request access, correction, deletion, or export of your personal data, and object to certain processing. People who placed an order should contact the business they ordered from; we will assist that business in responding.

8. Contact

Questions or requests? Email servdme@gmail.com. We aim to respond within 30 days.

Servd

The Food Commerce Platform. Everything food businesses need to sell, operate and grow. Born in Cairo, built for the world.

Cairo, Egypt
Platform
Online orderingKitchen displayOperationsPaymentsAnalyticsAgentic StorefrontsPricing
Company
AboutPartnersBlogContactCareers
Resources
FAQHelpStatusPrivacyTermsRefunds
VisaMastercardMeezaVodafone CashWE PayOrange Moneye& Money
© Servd 2026 · Cairo, Egypt · Powering Food Commerce.