The 15-minute digital opening checklist

An opening checklist should prevent service failures, not become paperwork. Keep it short enough to finish every day and make each check produce evidence or a clear exception.

Cover the critical path

• Confirm float and terminal connectivity.
• Print one test ticket at every production station.
• mark unavailable items and modifiers before channels open.
• Verify bookings, delivery capacity, and staff assignments.
• Record fridge temperatures and unresolved maintenance issues.

Assign each task to a role and escalate only failed checks. Review repeated failures weekly; the checklist should improve the system, not permanently compensate for it.